FAQs
- What can I expect at a Wild Imagination Events Party?
At Wild Imagination Events, we are all about bringing hassle-free, fun, unique and memorable sleepover experiences to our clients and their guests.
Before your guests arrive, we will deliver, assemble and style your chosen tent decor with bedding, blankets, pillows, fairy lights and trays. Then when your event is over, we will come back the next day to pack it all up, leaving you with magical memories to cherish forever.
You can expect prompt and professional service that makes planning your party or event easier.
- How much space is needed?
Each tent is about 44" x 44", with a twin sized 10" thick air mattress for each. The air mattresses stick out approx 31 inches from the tent's opening.
THEREFORE THEY ARE 44 X 75" LONG EACH. Please consider how much space is needed for the amount of tents desired and take into account walk-around spacing.
- What is included in each package?
- Complete set up and breakdown of the party
- Travel Fees (Unless over 50 km from postal code-- see below)
- Tents and mattress
- Decorative pillows
- Blankets
- Breakfast Trays
- LED lamps
- Themed decor
- Sleep pillow
- A small favour from us!
- How is equipment cleaned?
We have a strong belief in keeping our clients safe and keeping our sleepover materials immaculately clean. Our equipment is thoroughly cleaned and disinfected after each use.
- What can I do to prepare for setup?
We strive to provide magical sleepover experiences for all of our clients. To accomplish this, we ask that you please have the area in which we are setting up smoke and pet free, and as clean as possible. And, for the convenience and safety of our clients, we ask that you move as much furniture from the area as possible. The more space and less furniture, the better!
- How much is the deposit?
$100 security (non-refundable and transferable) due upon booking. This saves your date and goes towards the cost of your party. The remaining balance is due ONE week prior to booking. There also is a $100 damage deposit required with the final payment. (Refundable)
- What is a damage deposit?
A damage deposit is a refundable fee that is returned after inspection of rental equipment. If any damages are accrued during a rental, an itemized price list will be sent summarizing the damage charges. If any amount of the deposit fees are left over, it will be refunded to the customer. The damage deposit is due with final payment one week prior to the event.
- When is the final payment due?
The final payment is due 1 week prior to the date of the event. If payment is not received or the date is not changed, the security deposit will be forfeited.
- How long is the rental period?
The rental period is typically 24 hours, depending on circumstances. This will vary depending on our prior arrangement.
- What are your delivery areas?
We serve Airdrie, Calgary and surrounding areas including Crossfield, Chestermere and Carstairs! We start charging a delivery fee after 50 km from our T4B postal code or a 40 minute drive whichever comes first.
- What if I need to cancel my party?
Cancellations can be made up until 7 days prior to the scheduled party date. The $100 deposit is non-refundable but may be applied towards the cost of another party if held within 90 days of the original party date. If you choose to cancel our services for any reason, your deposit will be forfeited. The costs of add-on items are non-refundable.
- How does booking a tent party work?
- Pick your date.
- Pick your theme.
- Complete the contact/inquire about a party form on the website.
- Pay deposits once you receive your email to hold your date.
- Sign your contract.
- You're all set!!
*Date is secured once deposit is paid and contract is signed.
- Can I keep the tents for more than one night?
Absolutely! We want you and your guests to have the tent sleepover party of your dreams! And if that means keeping the tents for an extra night, so be it! We take 50% off the original rental fee for another night.
- How long do you need to set up?
We are good at what we do. And we also want your tent sleepover party to be awesome. So our setup team is keenly focused on safely and efficiently setting up your teepee party. Set up takes 1-2 hours depending on your theme, the location of the party, outside steps, etc. It also depends on how many tents are included in your package.
- Can I have you set up my tents in the morning and let me keep them overnight?
Yes! Setup start times are scheduled sometime between 11 and 2 pm, depending on circumstances/schedules.
- What if I have pets?
We absolutely love fur babies, but please keep them off the tents and mattresses to prevent them from damaging the equipment.
- What if I need to add or remove tents at the last minute?
We know last-minute additions to guest lists sometimes happen. We understand. That's why we are willing to do our best to accommodate. Adding tents may be possible depending on availability and must be done 7 days before the party setup. If a tent needs to be removed at the last minute that's okay too, however the original booking fee will remain.
- Do your tents work for adults, too?
Sure. Why let the kids have all the fun? All mattress are 5 ft. tall and can accommodate adults or children. We use twin sized air mattresses that hold up to 300lbs.
- Who will be coming to my home to set up and break down the tents?
We will! No subcontracting here! I, the owner of the business, and possibly a team member assistant will come set your tents up and then return to break them down at the designated time.
- Can I have my party in my backyard?
Yes, you can! Tents sleepovers under the stars are amazing! (Add $100 fee to your package fee for a party outside.) **Weather permitting--we are in Alberta!
- How far in advance should I book my party?
Parties should be booked at least 2 weeks in advance. If booked 1 week prior to the date of the event, the full balance for the party is due the day it is booked. We recommend booking as early as possible to secure the date you want.
- Are your tents safe? How are they secured?
Tents are secured at the top with rope. Once open, they do not move.
- What methods of payment do you accept?
We currently only accept etransfer payment at this time. NO Credit cards
